General Terms & Conditions and Incoterms

General terms

Our general terms and conditions apply to all our activities. These terms and conditions are leading and can be downloaded below. Because we offer a wide range of logistical services, we also employ additional conditions per activity.

Road transport

For road transport, the General Transport Conditions (AVC) and the CMR conditions for cross-border transport apply.

Expedition and customs activities

The FENEX conditions apply to our expedition and customs activities.


The Logistical Services Conditions (LSV) apply to our warehousing activities.


The General Terms & Conditions of the Rotterdam Terminal Operators (VRTO) apply to our stevedore activities.

All aforementioned terms and conditions can be downloaded below.

General Terms & Conditions Hooymeijer (PDF)

Road transport: General Transport Conditions (PDF)

Road transport (cross-border): CMR (PDF)

Expedition and customs activities: FENEX conditions (PDF)

Warehousing: Logistical Services Conditions (LSV) (PDF)

Stowage: General Terms & Conditions of the Rotterdam Terminal Operators (VRTO). (PDF)

Auf Deutsch

Für unsere Geschäftsbedingungen, bitte lesen Sie diesen PDF.


Incoterms are the standard international trade agreements concerning the transport of goods, such as:

  • Who is responsible for transport insurance, licenses, authorisation and other formalities?

  • Who handles the transport and up to where?

  • When are the risks and costs of delivery transferred from the seller to the buyer?

There are eleven Incoterms: four of those deal specifically with transport on water. The remaining seven apply to all forms of transport (multimodal transport).

Incoterms water:

Incoterms multimodal transport: