Ray is the go-to guy when it comes to customs documentation. Clearance or temporary imports? Ray will take care of it. He loves keeping track of and applying the ever-changing regulations. If procedures change overnight, that is not a problem for Ray.
Neither does Ray.
Ask Dennis, our warehouse manager, where a certain pallet can be found and he will take you straight there. He can even tell you, as long as the neutrality has been guaranteed, who owns the pallet, how long it has sat there and what goods are on it. That is business as usual to Dennis. He serves as his clients’ external memory.
Mark loves unloading containers, repacking boxes, labelling pallets, breaking up shipments and loading them onto a different container later on. In short, Mark is our Value Added Logistics guy. He always follows the rules, too – as well he should, in our AEO certified warehouse.